Why won't my Muse connector connect?

Revoke it and reconnect, and make sure you catch the OAuth popup. Try the Muse web app before mobile, and note that some work or school accounts need admin approval.

What should I do when I hit the free usage limit?

Wait for the refresh or upgrade. If you are still stuck on setup, book a human setup call from this page.

Triage

Fix a problem.

This is a symptom-to-fix list for Meta Muse: connection errors, permission denials, wrong answers, blocked sites and usage limits, each with the fix that usually works. Still stuck? Book a human setup call →

Connecting

Connector won't connect

Revoke + reconnect, check OAuth popups, try the Muse web app first, then mobile. Some work/school accounts need admin approval.

Permission denied

Set defaults in Muse → Connectors. Use "read-only to start" and widen one scope at a time.

WhatsApp vs app differences

Approvals and the full audit trail live in the app and web. WhatsApp is fine for quick asks, risky for consequential ones.

Media stuck generating (WhatsApp)

Audio/video generation sometimes stalls near-done in WhatsApp. Retry the same request in the app or web — images usually go through fine.

Wrong results

Muse invented details

It hallucinates confidently: fake phone numbers, closed restaurants, wrong dates. Re-ask with "verify before answering" and check anything consequential yourself.

Shopping came out wrong

It may pick slower shipping or miss a better price. Ask it to show options + delivery dates before approving, and double-check the cart yourself.

A site blocked the agent

Amazon and others refuse bot traffic outright. Take over that step in your own browser, then hand the result back to Muse.

It promised something impossible

Agents overpromise — pings, notifications, and memory between chats may not exist. Ask "can you actually do X?" before depending on it.

Hard limits

Hit the free usage limit?

Wait for the refresh or upgrade. Still stuck on setup? Book a human setup call below.

Needs a phone call

Plan downgrades, appointments, haggling — Muse preps everything but stops at the dial. You talk.

Slower than doing it yourself?

Normal for single quick lookups. Agents win on parallel chores and background watching, not one-off searches.

Fixing Meta Muse: questions

Why won't my Muse connector connect?: Revoke it and reconnect, and make sure you catch the OAuth popup. Try the Muse web app before mobile, and note that some work or school accounts need admin approval.
Why does Muse invent details?: It hallucinates confidently — fake phone numbers, closed restaurants, wrong dates. Re-ask with "verify before answering" and check anything consequential yourself.
What should I do when I hit the free usage limit?: Wait for the refresh or upgrade. If you are still stuck on setup, book a human setup call from this page.